Administration
Information about your Definitiv system and users.
43 articles
Migrate to Access ATO Gateway
API key request
Cancellation of test and live databases
Change PDF reports
Cost to add or remove a module
Copy work schedules from one entity to another
Definitiv App download
Definitiv Outsourcing - Nominate your Authorised Agent
Grid reports and saving variants v2
Merchandise order
Payday Super will change how you pay super from 1 July 2026
Permissions Matrix spreadsheet
Request a new instance/database
Structure flow
Supported Web Browsers for Definitiv
Test database refresh
Timing of Announcements
Update a logo
Employee information is visible to other employees
Payroll Portability/ Data Migration - User Guide
New Hire Date reason
Notify the ATO of your hosted Single Business Reporting software service with Definitiv
Payday Superannuation Errors
Definitiv App Toolkit
Alpha-Numeric Employee Numbers
STP lodgement errors: SBR.GEN.AUTH.006 and SBR.GEN.AUTH.008
2FA setup
AD SF Single Sign On (SSO) set up
Bypass iBeacon
Default iBeacon parameter range
Delete a duplicated user in the User Listing with SSO setup
Delete a user within the User Listing
Error: 'Error, the User is a Federated User. Click Next to Login' when SSO is enabled
Increase the timeout before users are automatically logged out due to no activity
Invite New Users to the Live or Test Environment
Keep employees’ data safe
Non-employee access to Definitiv
Organisation Short Codes
Report on current access granted to each user (authorisation) role
Run a report with active users and roles
User Roles and User Listings
Adding an external email address to SSO
Document Encryption and Payslip Delivery Override
