Access Definitiv

Merchandise order

Nominate the Access Group to submit STP Reporting as per the Tax Board requirements.

Definitiv Outsourcing - Nominate your Authorised Agent

API key request

Cancellation of test and live databases

Change PDF reports

Cost to add or remove a module

Copy work schedules from one entity to another

Download the Definitiv app for an Apple iPhone or Android mobile

Definitiv App download

Grid reports and saving variants v2

Changes for pay day super from July 1, 2026 for Australia

Payday Super will change how you pay super from 1 July 2026

Permissions Matrix spreadsheet

Request a new instance/database

Structure flow

Supported Web Browsers for Definitiv

The fee for a refresh or an update of the test database.

Test database refresh

Timing of Announcements

Instructions to update a logo on payslips or the landing page.

Update a logo

Permissions are incorrect on employee profiles.

Employee information is visible to other employees

The Data Migration feature lets you import payroll data from external systems into Definitiv, including your organisational structure, employee records, and time and attendance data, so you can move to…

Payroll Portability/ Data Migration - User Guide

New Hire Date reason

Before you can lodge STP2 events with the ATO via SBR, you need to set up your Software ID (SSID) and notify the ATO.

Notify the ATO of your hosted Single Business Reporting software service with  Definitiv

EOFY Super Alert: Fix Warnings Now to Avoid July Submission Issues

Payday Superannuation Errors

Managers and Employees using the Definitiv App

Definitiv App Toolkit

Organisations can now choose between two employee number formats in Organisation Settings

Alpha-Numeric Employee Numbers

STP lodgement errors: SBR.GEN.AUTH.006 and SBR.GEN.AUTH.008

Administration - General

Create a custom design with text, images, and links

Privacy Policy

Customer Success Portal

Useful Links

Changes to how you contact Definitiv Support

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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