Notification settings
To set up 2FA, you need to ensure that you send resend new user invite and not resend 2FA. When the employee receives the email, they have 24 hours before the link expires.
To ensure you have your notifications turned on, check the following settings.
Note: The employee has to be current with the company to be able to receive the link, for example, has passed their hire date.
Navigate to Menu, Application settings, then Notification settings.
Before you set up 2FA, ensure the Time Zone is turned on for the device. This can usually be found under the General Settings.
For more information, review the Access Definitiv Employee Access and 2FA guide.
2FA iPhone specific setup
Follow the steps below to set up 2FA for an iPhone.
Receive a New User Invite.
Enter the new password. The next window is where you will set up your 2FA.
Open the Microsoft Authenticator app on your phone.
On the app, select Verified IDs.
Scan the QR code on your desktop.
Select the Authenticator tab on the app-> This screen will have the QR code.
Enter the code on Definitiv, and the setup for the 2FA will be completed.