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Terminated employee is not appearing in the User Listing

Why do some employees not appear as terminated in the User Listing even though they were terminated some time ago?

This issue most commonly occurs when an employee’s termination date has been changed after their original termination was processed. When this happens, the system does not automatically update the employee’s user role or status.

To rectify this:

  1. Log in as Admin.

  2. Locate the employee.

  3. Review their termination details, particularly if the termination date has been modified.

  4. Manually update the employee to reflect their terminated status.

  5. Save the changes and confirm they now appear correctly in the User Listing.

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