What's New?
Previously, Beam superannuation batches could only be processed using Direct Debit. This feature expands your payment options to include:
Direct Debit (existing option) - Automated payment processing.
EFT/Direct Credit (new) - Manual bank transfer with payment reference.
BPAY (new) - Manual BPAY payment with reference number.
Key Benefits
Flexible payment methods that accommodate different banking arrangements and corporate policies.
Improved cash flow control through manual payment timing.
Faster processing to meet Payday Super requirements (7-day payment deadlines from July 2026).
Accurate payment processing with copyable reference numbers to prevent errors.
Suitable for all business scenarios, including organizations with Direct Debit restrictions.
Configuration
Accessing Payment Method Settings
Navigate to Admin > Configuration > Organisation Settings.
Select the Beam tab.
Locate the Payment Method section.
Setting Your Payment Method
To configure your preferred payment method:
Select your payment method from the dropdown:
Direct Debit
EFT/Direct Credit
BPAY
2. Enter your refund account details (required for all payment methods):
BSB
Account Number
Account Name
Note: These details are used for refunds when Beam returns overpayments or cancelled contributions.
3. Click Save.
Important: Your selected payment method applies to all superannuation batches processed for your organization. Once a batch is approved, it will continue using that payment method even if you change the organization's configuration later.
Processing Batches by Payment Method
Direct Debit
Processing remains the same as before:
Create and verify your superannuation batch.
Click Approve.
Confirm the fund totals in the popup.
Payment is automatically deducted from your registered bank account.
Batch status updates to Lodged.
Requirements:
Valid Direct Debit Authority must be registered with Beam.
Payment processing takes approximately 4 business days.
EFT/Direct Credit
Manual bank transfer process:
Create and verify your superannuation batch.
Click Approve.
A popup displays your payment instructions:
Payment reference number (copyable)
Beam's bank account details (BSB, Account Number, Account Name)
Total amount to pay
Batch status updates to Awaiting Manual Payment.
Complete your bank transfer using the exact reference number provided.
Once Beam receives your payment, the batch status automatically updates to Lodged and then Sent to Fund.
Payment Timeline:
Make payment within 7 days of batch approval to meet regulatory requirements.
Use the exact payment reference number to ensure proper reconciliation.
BPAY
Manual BPAY process:
Create and verify your superannuation batch.
Click Approve.
A popup displays your payment instructions:
BPAY reference number (copyable)
BPAY biller code
Total amount to pay
Batch status updates to Awaiting Manual Payment.
Complete your BPAY payment using the exact reference number provided.
Once Beam receives your payment, the batch status automatically updates to Lodged and then Sent to Fund.
Payment Timeline:
Make payment within 7 days of batch approval to meet regulatory requirements.
Use the exact BPAY reference number to ensure proper reconciliation.
Accessing Payment Details
After Approval
When you first approve a batch with EFT/Direct Credit or BPAY, payment details appear in a popup. You can:
Copy the reference number using the copy button
Note the bank account details or BPAY biller code
Take a screenshot for your records if needed
Retrieving Payment Details Later
If you need to access payment details after closing the initial popup:
Navigate to your batch in Payroll > Superannuation > Batches
Open the batch and go to the Summary tab
Click Show Payment Details (similar to the existing "Show Transaction Identifier" link)
The payment reference number and payment instructions will be displayed
You can still copy the reference number from this view
Note: Payment details remain accessible until Beam confirms payment receipt and the batch moves to Lodged status.
Important Considerations
Payment Method Changes
You cannot change a batch's payment method after approval
To use a different payment method, you must:
Delete the approved batch (only if you haven't made any payments yet)
Change the organization's payment method configuration
Recreate and approve the batch with the new method
Warning: Always confirm you haven't submitted any manual payments before deleting a batch to avoid duplicate payments.
Refund Accounts
Regardless of which payment method you use for paying contributions, Beam will use your configured refund account details (BSB, Account Number, Account Name) when:
Overpayments need to be refunded
Cancelled contributions are returned
Underpayments result in partial refunds
Make sure these details are always accurate and up to date.
Payment Reference Numbers
Critical for EFT/Direct Credit and BPAY:
Always use the exact reference number provided
Do not modify or add any additional text
Use the copy button to avoid manual entry errors
Incorrect reference numbers will cause reconciliation delays
Compliance and Timing
Payday Super Requirements (effective July 2026):
Superannuation contributions must be paid within 7 days of payday
EFT/Direct Credit and BPAY offer faster processing than Direct Debit's 4-day timeframe
Plan your payment timing to ensure compliance with regulatory deadlines
Frequently Asked Questions
Q: I am an Evo standard or above customer who cannot see the payment method options
A: Please contact support in order to have these new payment methods enabled in your system.
Q: Can I use different payment methods for different batches?
A: No. Your organization's configured payment method applies to all batches. To use a different method, you must change the configuration before creating new batches.
Q: What happens if I overpay or underpay?
A: Beam will notify you of payment discrepancies:
Overpayment: Excess amount is automatically refunded to your configured refund account
Underpayment: You'll receive instructions to pay the outstanding amount within 7 days
Q: How long does payment processing take?
Direct Debit: ~4 business days
EFT/Direct Credit: 1-3 business days after you submit payment
BPAY: 1-3 business days after you submit payment
Q: Can I still use Direct Debit?
A: Yes! Direct Debit remains available and continues to work exactly as before. This feature simply adds new payment options.