This enhancement provides better control over kiosk behaviour and streamlines the time clock experience based on your organisational needs.
How It Works
This new setting allows administrators to enable or disable the visibility of timesheet custom fields at the device level, providing centralized control without relying on individual user-level permissions.
Key Benefits
Simplified Kiosk Management: Control custom field visibility across all employees using a shared device
Streamlined Time Clock Experience: Reduce complexity for employees when custom fields aren't needed
Administrative Flexibility: Easily configure different devices for different purposes or locations
Consistent User Experience: Ensure all employees on a device see the same interface
How to Configure the Settings
The configuration process varies depending on your device platform:
iOS Configuration
Location
The toggle setting is located in:
iPhone General Settings → Apps → Timeclock → Admin Mode → Enable Custom Fields
Configuration Steps
Access Device Settings
Open iPhone Settings
Navigate to Apps section
Select Timeclock app
Enter Admin Mode
Locate and select "Admin Mode"
Enter admin credentials if prompted
Toggle Custom Fields Setting
Find "Enable Custom Fields" toggle
Set according to your requirements:
ON: All Custom fields will be visible to all employees clocking in/out on the device
OFF: All Custom fields will be hidden from all employees clocking in/out on the device
Android Configuration
Location
The toggle setting is located within the TimeClock app settings screen, displayed as a new option in the Settings panel.
Configuration Steps
Access TimeClock App Settings
Open the Definitiv TimeClock app on your Android device
Navigate to the Settings or Admin section within the app
Locate Custom Fields Toggle
Look for "Enable Custom Fields" or similar toggle option
This setting appears at the bottom of the current settings list
Configure the Setting
Toggle the setting according to your requirements:
ON: All Custom fields will be visible to all employees clocking in/out on the device
OFF: All Custom fields will be hidden from all employees clocking in/out on the device
Default Behaviour
The "Enable Custom Fields" toggle is turned ON by default on both platforms, which means:
Users can view and input details for all custom fields by default
No immediate changes to existing functionality upon app update
Administrators need to manually disable if custom fields should be hidden
Use Cases
When to Enable Custom Fields (Toggle ON)
Devices used for project-based time tracking
Locations where cost centre or department codes are required
Situations requiring additional time entry details
Multi-purpose time clock installations
When to Disable Custom Fields (Toggle OFF)
Simple punch-in/punch-out scenarios
High-traffic kiosk locations where speed is priority
Devices dedicated to basic time tracking only
Locations where custom fields create confusion for employees
Important Notes
Device-Level Control
This setting applies to all employees using the specific device
Individual user permissions are not checked in TimeClock
Each device can be configured independently
Changes take effect immediately after toggling
Functionality Impact
When disabled, custom fields are completely hidden from the time clock interface
All other TimeClock functionality remains unchanged
Standard time in/out, break tracking, and core features continue to work normally
No impact on data already collected with custom fields
Troubleshooting
Common Issues
Q: The toggle setting is not visible in the settings
iOS: Ensure you're running iOS TimeClock version 2.14 or later and that you're in Admin Mode with correct credentials
Android: Ensure you're running Android TimeClock version 1.9 or later and check the app settings screen
Verify the device has the latest app version installed
Q: Custom fields still appear after disabling the toggle
Force close and restart the TimeClock app on both platforms
Verify the toggle was properly saved in the OFF position
Check that you're configuring the correct device's settings
Q: Employees report missing custom fields
Verify the "Enable Custom Fields" toggle is set to ON
Confirm you're checking the correct device's settings
Ensure the device hasn't been reconfigured by another administrator
Support
If you experience issues with this feature or need assistance with configuration:
Check Version: Ensure you're running the correct minimum version:
iOS TimeClock 2.14 or later
Android TimeClock 1.9 or later
Review Settings: Verify the toggle is in the correct position for your needs
Platform-Specific Checks:
iOS: Confirm you're in Admin Mode within iPhone Settings
Android: Check within the TimeClock app settings screen
Contact Support: If issues persist, contact your system administrator or raise a case with the Access support team with the following information
Device platform (iOS/Android) and version
TimeClock app version
Specific issue description
Screenshots of the settings screen if helpful
Feature Availability
The device level setting to toggle the visibility of custom fields is available in:
Definitiv TimeClock iOS version 2.14 and later versions
Definitiv TimeClock Android version 1.9 and later versions